Place An Order
How to Place an Order on the Hoymiles Online Store?
Shopping for balcony energy storage solutions should feel simple and clear. At Hoymiles, you can complete your order in just a few easy steps.
1. Choose Your Product
Start by browsing the Hoymiles online store and selecting the product that fits your needs.
● Check product features, specifications, and compatibility
● Select the model, type or bundle you want
● Click “Add to Cart”
2. Review Your Cart
Before checking out, take a moment to confirm your order.
● Make sure the product and quantity are correct
● Then click "checkout"
● Enter your coupon code if you have one
3. Enter Your Shipping Information
Fill in your delivery details accurately so your order arrives without issues.
● First name and last name
● Shipping address (please ensure your country is supported for delivery)
● Phone number
● Email address (for confirmation and tracking)
Please double check your shipping information before placing your order
4. Check Shipping and Taxes
● Standard shipping is free on all orders in Germany. For other countries, shipping cost will be calculated automatically based on your destination distance and order weight.
● Taxes are calculated at checkout
● The tax amount may vary depending on your country, region, and product type
You will see the final total before making payment. To learn more about VAT rate in your country, please go to VAT rate by Country.
5. Choose Your Payment Method
Select the payment option that works best for you:
● Credit Card (Visa, MasterCard, etc.) : ensure you enter a valid card number, and correct expire date, CVV.
● PayPal
● Shop Pay
● Google Pay
● Klarna (installment or pay later options)
6. Review Your Order
Review everything one last time:
● Products and quantity
● Shipping details
● Discounts and taxes
Click “Pay Now” to complete your purchase.
7. Track Your Order
● You will receive a confirmation email after placing your order. Click "view your order" to check your order details.
● Once your order is shipped, a tracking number will be sent. Click "track package" to track your order shipping.
Need Help?
If you have any questions during the process, contact us for assistance.
